Have the knowledge to act when a fire is detected.

The aim of this training is to work together with the London Fire Brigade to raise awareness of the characteristics and behaviours that increase fire risk for vulnerable people, and the actions staff can take to reduce that risk.

This training is open to staff working in the Department of Adult Social Care and Public Health (DASCPH), Housing and Voluntary and Community Sector partners in Wandsworth and Richmond. 

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Acquire the knowledge to establish principles and standards in your work environment to reduce accidents.

A series of regular forums are held throughout the year for Enquiry Officers and any other practitioners working with safeguarding or complex case management on topical areas surrounding safeguarding practice. The forums offer the opportunity for peer networking and support, practice updates and professional discussion around pertinent areas of practice.

This course introduces the concept of unconscious bias. It encourages practitioners to think proactively about how unconscious bias impacts on them personally as well as on the outcomes of their work, exploring this specifically around a social care setting. During the course participants are given the opportunity to explore strategies to minimise the impact of unconscious bias.

This course is for Department of Adult Social Care and Public Health (DASCPH), local authority staff only.

This course uses cases to illustrate how appropriate applications can be presented to CCG. The new guidance will be covered, and participants will be given the opportunity to discuss ways of working with multi-disciplinary team to undertake good quality assessments. Tips will be provided on how to present information effectively, and how to work with individuals where applications don’t meet criteria.

This course is for Department of Adult Social Care and Public Health (DASCPH), local authority staff only.

Suicide First Aid Lite teaches the knowledge and understanding to help someone having thoughts of suicide.

As any of us could, at any time, encounter a person having suicidal thoughts, this training is open to a wide variety of staff and volunteers working with adults, children and families. It is free at the point of access.

This course is designed for Social Workers and related staff who are new to Richmond Borough or who want to brush up their knowledge of Direct Payments. It covers referral processes, set up and the various options available to DP recipients, including employing staff and the responsibilities involved.

This course is for practitioners who are required to carry out safeguarding enquiries in line with Richmond and Wandsworth Safeguarding Policy and Procedures. The two day session aims to enable participants to develop their skills in conducting enquiries into allegations or suspicions of adult abuse.

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*
 

iTrent Self Service


The skills and techniques to provide Excellent Customer and how best to handle complaints.