This is a workshop for those who want to have a positive relationship with their team. Research has shown your level of Emotional Intelligence will determine your success. Hence, increase your level of Emotional Intelligence and achieve your true success level.

Acquire the knowledge to establish principles and standards in your work environment to reduce accidents.

*IF YOU ARE EMPLOYED BY RICHMOND OR WANDSWORTH COUNCILS, PLEASE BOOK THIS COURSE VIA YOUR ITRENT SELF SERVICE*
 

iTrent Self Service


The skills and techniques to provide Excellent Customer and how best to handle complaints.

This course will look at developing the child’s voice, choice and ability to input into the planning and decision malkin processes.
This course will also help you to understand the Education and Health Care Plans. 
This course will look at the importance of having a whole life perspective.
It will explore the impact of adolescence and the importance of making positive networks; what makes good friends, safe and unsafe situations etc. Exploitation (using the Newcastle serious case review), economic and other forms of exploitation will also be considered as well as domestic abuse and its impact on the young person.

New starter training on basic navigation around Mosaic.

4 places remaining

New starter training on Combined assessment and support planning process.


If you are a new member of staff or have not used Mosaic recently, please ensure you will have attended the Mosaic Navigation Skills for New Starters training before attending this training.

5 places remaining

A series of regular forums are held throughout the year for Safeguarding Adults Managers on topical areas surrounding safeguarding practice. The forums offer the opportunity for peer networking and support, practice updates and professional discussion around pertinent areas for Safeguarding Managers.

This course is for all managers and principle social workers and aims to develop their skills in chairing safeguarding case conferences and safeguarding case conference reviews, in line with Richmond and Wandsworth's Inter Agency Policy and Procedures.

The course will give you the all-round knowledge of what to do in the event of a fire and a clear understanding of the responsibilities and duties of a fire marshal. 

New starter training on basic navigation around Mosaic.